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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Lopez

June 27, 2026

5  out of  5
rating by Brenda Lopez
"I have been with Derek for many years now, it has always been pleasant ! Karen and Derek work as a great team, always answering all my questions in detail and quickly."
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Jenny Kwon

June 25, 2026

5  out of  5
rating by Jenny Kwon
"Amazing service! I’ve been using Derek for the last few years as he got me the lowest rate and have been very happy with his amazing service and quick turnaround time whenever I have a question."
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Christy Flores

May 19, 2026

5  out of  5
rating by Christy Flores
"Derek and Karen are always super helpful and will work to get me any information I need!"
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Maliya Castro

May 15, 2026

5  out of  5
rating by Maliya Castro
"Derek is always fast to respond, provides great service and what matters most, cost effective and reliable to ensure safety for my teenager and I! Highly recommend you use him to provide you first class quality insurance with State Farm!!!"
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Favio Rojas

May 11, 2026

1  out of  5
rating by Favio Rojas
"The lady was rude"
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J P

August 7, 2025

5  out of  5
rating by J P
"Derek is an amazing agent. I've been with him for over ten years. He's always attentive, professional and focused on what we are talking about. I would strongly recommend him for all your insurance needs."
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Kiana Garcia

April 14, 2025

5  out of  5
rating by Kiana Garcia
"Karen has been amazing. She’s understanding and very caring. 10/10 recommend her"
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Erica F

December 13, 2024

5  out of  5
rating by Erica F
"Derek is great and awesome customer service and very thorough"
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Ca Huynh

October 21, 2024

5  out of  5
rating by Ca Huynh
"Derek has been my go to guy for everything, with my personal and business , and trying to run everything hes been super responsive, helpful and top notch professional in dealing with my situation. I appreciate Dereks hard work and attentiveness to my needs and is willing to go above and beyond to provide superior customer service!! I appreciate"
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M. Will

October 2, 2024

5  out of  5
rating by M. Will
"I have always received 5 star service from this office. Karen, in particular, has been outstanding and very knowledgeable in helping me with my insurance needs for years. Karen, has this special ability to explain things in simple terms to understand more clearly. Most importantly, she returns calls and emails in a timely manner."
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Christopher Lourenco

August 9, 2024

5  out of  5
rating by Christopher Lourenco
"I’ve been a client of Derek at State Farm for years, and I couldn’t be happier with the service he provides. His expertise and personalized approach make all the difference. Whether I have questions about my policy or need assistance with a claim, Derek is always there to help with a quick response. I truly appreciate his dedication to ensuring I have the best coverage for my needs. Highly recommend!"
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David

August 2, 2024

5  out of  5
rating by David
"Derek was friendly, helpful, professional. Thanks Derek!"
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Antonio Aguirre

July 8, 2024

5  out of  5
rating by Antonio Aguirre
"I have been a client of Derek Alota for over 14 years, and I couldn't be more pleased with the service I have received. Derek and his team have consistently gone above and beyond to ensure all my insurance needs are met with professionalism and care.

Throughout the years, Derek has provided expert guidance and personalized recommendations that have given me peace of mind. His knowledge of the insurance industry is unparalleled, and he always takes the time to explain the details and options available to me.

The customer service at Derek Alota's agency is exceptional. Every interaction, whether it's a phone call, email, or in-person visit, is handled promptly and with a friendly attitude. Karen, in particular, delivers a 10 out of 10 in customer service. She is always willing to assist with any questions or concerns I have, making sure I feel valued as a client.

I highly recommend Derek Alota to anyone looking for reliable, trustworthy, and top-notch insurance services. The commitment to excellence and genuine care for clients make this agency stand out from the rest. Thank you, Derek, for over 14 years of outstanding service!"
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Zack Yang

May 16, 2024

5  out of  5
rating by Zack Yang
"Very active about information & updates. Thanks Derek for the great help. Statefarm is always one of my best choice."
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Glenn Baltazar

May 10, 2024

5  out of  5
rating by Glenn Baltazar
"Like a good Neighbor, Derek is there. I could not be more please with the level of service I received with a recent claim.

Derek and the State Farm team made submitting a claim easy and stress free. Big thank you as well to Akins Collision of Santa Clara, & Enterprise for taking care of my Truck and providing a sweet rental.

To Derek and State Farm Team you are the true MVP’s. Thank you!"
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Vaibhav Singhal

April 23, 2024

5  out of  5
rating by Vaibhav Singhal
"Top-notch service! Karen White and Derek Alota are the go-to for insurance needs. Highly recommended!"
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lester bautista

March 6, 2024

5  out of  5
rating by lester bautista
"Derek alota and Karen White are excellent service providers in the state farm company. They are both knowledgeable to there professions. I recommend them for there knowledge and professionalism"
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Melinda Robles

December 17, 2023

5  out of  5
rating by Melinda Robles
"Karen is Help Full and Great Customer Service and is easy to talk to and gets everything done and more!!"
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2jamba22

November 30, 2023

5  out of  5
rating by 2jamba22
"Have been with Derek for as long as I could remember I feel like. Since I bought my first truck to now with my current truck. Nothing but excellent customer service. Very understanding and helpful when needed. Couldn’t ask for a better insurance rep!"
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Vanessa Gutierres

November 27, 2023

5  out of  5
rating by Vanessa Gutierres
"I've been with Derek for the passed 12 years. I never had any issues or complaints, he cares alot about his customers and helps eveytime I'm in need. I really appreciate Derek and his team!"
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Sarah Castillo

November 20, 2023

5  out of  5
rating by Sarah Castillo
"We have been with Derek for over 7 years. We have insured over 15 vehicles with Derek along with our Homeowner's Insurance. Between Karen and Derek someone is available at your convenience. They are both informational and easy to talk to. They provide quotes at a drop of a hat (especially when we are car shopping)! Karen is such a sweet attentive person they are a great team. Derek and Karen both make sure if they see a better deal for us they give me all the options so we can decide what is best for us. Derek is not only our agent but we have had our adult kids sign with him as well. We don't trust anyone except Derek with the safety our our property, our vehicles and really us! We are at sound mind knowing that Derek and State Farm will assure the best for me and my family."
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Jasmin Ramos

October 3, 2023

5  out of  5
rating by Jasmin Ramos
"The agents at State Farm are all amazing and very helpful! I have been with them for about 5 years now and I definitely recommend them!"
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Amber Sell-Jafri

June 17, 2023

5  out of  5
rating by Amber Sell-Jafri
"My husband and I have been with Derek for over ten years now. He is Amazing his staff Karen Amazing. I have called or texted them while I was the DMV everytime they replied and helped me out on at least four occasions. So friendly and always ready to help. I have never had this kind of commitment from anyone before we came to him. Thank you
Ali&Amber Jafri"
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John Dias

March 1, 2023

4  out of  5
rating by John Dias
"Great 👍"
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Pedro Cortez

January 7, 2023

5  out of  5
rating by Pedro Cortez
"Derek is great to work with .. really helpful on helping choose the right coverage for all my vehicles …"